Workshop four | Family violence resource review 2018

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Melbourne Museum

11 Nicholson Street

Carlton, VIC 3053


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Family violence resources review 2018 workshops

Workshop #4

  • Tuesday 4 December, 9:30am-2:45pm (registration from 9:00am)


The final agenda for the fourth workshop is now available.

9:00 Registration

9:30 Warm up | ESC staff

9:50 Welcome and introduction to workshop #4 | ESC staff

10:00 When is the right time to talk about money? | WIRE and survivor advocates

New research on teachable moments for women affected by family violence, with reflections from survivor advocates.

10:20 What to consider in debt practices for people experiencing family violence: Panel presentations and discussion | Skye Hawkins, Westjustice, Cynthia Gebert, EWOV, Jodie Bedoya, eMatrix training

  • Working with women on their finances in a crisis phase – Restoring Financial Safety pilot project
  • EWOV on liability, consent and joint debts
  • Considerations for Payment Difficulty Framework

10:50 Morning tea

11:20 Putting it into practice: Three-part case study activity | Skye Hawkins and Essential Services Commission team

  • What phase of their journey do you think this woman would be in given the details provided?
  • How would the Payment Difficulty Framework apply to this customer’s circumstances?
  • What should the business do to respond safely and effectively in these circumstances, given they are experiencing/have experienced family violence?

12:50 Discussion and regroup

1:00 Lunch

1:30 Reflections from survivor advocates and questions | Survivor advocates from the Speaking Out program

Survivor advocates reflect on what they've observed in the day’s activities? Opportunity to ask survivor advocates questions about their own experiences, including with utility companies.

2:15 Group discussion and wrap up | Lucy Weston, ESC

2:45 Finish

Book your place to be part of this ongoing conversation.

Morning tea and a light lunch to be provided.

Please register for the fourth workshop by 9am Monday 3 December 2018 to secure your place.

We are looking forward to seeing you there.



Melbourne Museum

11 Nicholson Street

Carlton, VIC 3053


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Organiser Essential Services Commission

Organiser of Workshop four | Family violence resource review 2018

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