Question 1

How much pre-work is required before the design sprint?

Accepted Answer

You'll want to have a foundational knowledge of a few topics which are covered in our training videos. You have 12 months of access to 10+ hours worth of videos. But you only need to watch around 6 hours of video lessons prior to the design sprint.

Question 2

When will I get access to the training portal and online video lessons?

Accepted Answer

After payment has been received, and 30 days before the design sprint, you will be sent an email with your portal login details with access to the video lessons and templates.

We will unlock it immediately after payment is received if you register less than 30 days before the design sprint.

Question 3

Can I pay by invoice?

Accepted Answer

Yes, you can. After you select your tickets, choose the option to 'Pay by invoice' and you will be emailed the invoice. You can then give this to your accounts area or manager to process the payment via EFT. Note a 1.9% credit card fee applies if you want to pay the invoice with a credit card.

Question 4

I need to get approval - how do I lock in the 'Early Bird' price?

Accepted Answer

Unfortunately, we don't hold spots or early bird tickets until you register so we encourage you to seek approval based on the full fee ticket price.

If you have in-principal approval and are waiting for official approval you can register using 'Pay by invoice'. A 1.9% credit card fee may apply.

Question 5

Do you cater for dietary requirements?

Accepted Answer

Yes, when you register for our in-person course we will ask you for your dietary requirements and do our best to cater for these. We will also send a reminder just prior to the event to make sure we have captured any changes to your dietary needs. No additional charge for dietary requirements.

Question 6

Do I need some prior knowledge of UX to undertake this course?

Accepted Answer

We have had complete beginners as well as advanced UX practitioners complete our course and they all give us good course ratings. While it will help if you have experience or qualifications in either IT, digital, market research, psychology, social research or marketing, it is not essential.

Question 7

What if I am sick during the design sprint? What is your COVID policy?

Accepted Answer

If you are unable to attend for health reasons, including COVID, please refer to our terms and conditions: https://www.peakxd.com.au/terms-and-conditions-ux-course-in-person-training/.

Question 8

Do you offer a team discount if we have several people wanting to attend?

Accepted Answer

Yes, you can get a Team Ticket if you have 4 or more people wanting to attend. The team ticket allows you to buy 4 tickets for the price of 3.

If you have more than 8 people interested in attending, you may also consider in-house training as a cost-effective approach. Contact us for details.

UX Design Course & 2-Day Design Sprint (Melbourne)

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