Question 1

Who should attend?

Accepted Answer

Attention business leaders, executives, startup founders, entrepreneurs, product managers, and product team members: Join us now for an unparalleled opportunity to unleash creativity and drive innovation in your organization!

Question 2

What will I learn?

Accepted Answer

Unlock the art of crafting service design blueprints in five steps: define scope, map customer journey, reveal backstage processes, capture customer actions/emotions, and detail service components

Question 3

How it works

Accepted Answer

Throughout the course, you’ll work on your own problem statement and complete your own service design project that you'll pitch to your trainer. You will explain your service design blueprint and the process that guided your findings. You'll be able to take your project with you back to work.

Unleash the Power of Service Design and Blueprinting