Thriving  through Change: Making Disruption Work for You

Bass Coast Shire Council

Business focused workshop covering topics on maintaining customer engagement, strengthening digital presence, and standing out online.

Berninneit

In times of uncertainty and rapid change, businesses must adapt quickly to continue thriving. The Thriving Through Change workshop is designed to equip business owners, marketers, and retail professionals with practical strategies to stay resilient, competitive, and connected with their customers, even when traditional foot traffic is limited.This hands-on session will focus on three critical areas:Maintaining Customer Engagement - Learn how to keep your audience connected and loyal, even when physical interaction is limited. Explore tools and techniques to foster meaningful communication, build trust, and maintain strong customer relationships across digital and offline channels.Strengthening Your Digital Presence - With more customers turning to online platforms, a robust digital footprint is essential. This segment covers best practices for enhancing your website, leveraging SEO, managing online reviews, and creating content that resonates with your audience.Standing Out Online - In a crowded digital marketplace, visibility and differentiation are key. Discover how to craft a unique brand voice, utilise social media effectively, and develop compelling campaigns that capture attention and drive action.Whether you’re navigating economic shifts, changing consumer behaviours, or digital transformation, this workshop will provide you with actionable insights to help your business not just survive, but succeed through disruption.** Morning tea provided **

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