Actions and Detail Panel
The Proactive Organisation
Wed. 30 March 2016, 5:00 pm – 8:00 pm AEST
Join us at 5pm on 30 March 2016 to explore The Proactive Organisation
Are you hungry for new ways to create value for your customers? Ways to differentiate yourself and your services? Looking to use opportunities the digital economy brings to partner with your customers?
From government, finance and health services to groceries, utilities and trade services, the proactive organisation uses the growing data and information accessible via digital identities, smart sensors and advanced analytics to control the internal and external conditions rather than just responding to them; it creates rather than reacts. For instance, a proactive organisation would correctly predict customer demand and deliver products and services before the customer is aware of their own need.
Academic research, corporate experience and developments in the fields of service innovation, big data and data analytics and applied business model innovation all contribute to the vision of the proactive organisation. Aided by design-led innovation and open innovation strategies, the proactive organisation requires a reimagining of corporate, government and social value exchange.
WHEN: Wednesday 30 March 2016, 5pm for 5:30pm start, 8pm close.
WHERE: RoomThreeSixty, Level 10, Y Block, QUT Gardens Point, Brisbane
In a dynamic panel discussion Professors Marek Kowalkiewicz, Rebekah Russell-Bennet and Bronwyn Harch together with Mr Andrew Spina from Queensland Government will debate the Proactive Organisation. Moderated by corporate innovator Monica Bradley, this event will shape the next iteration of organisational development.
Guests will have the opportunity to test prototypes developed by Qld State Government One Stop Shop Services Implementation Office aimed at transforming government services to be proactive together with the opportunity to network with a range of digital economy stakeholders.
Light refreshments will be served following the formalities.
Sponsored by Queensland Government One Stop Shop Services Implementation Office.