Question 1

What is Beach Club?

Accepted Answer

The Island is the world’s first floating beach club, which can be positioned anywhere on Sydney Harbour and has been designed to replicate the beach clubs found in such luxurious European destinations such as the South of France. “Beach Club” is the membered based events which we host every Saturday

Question 2

How do we get onto The Island? Can I use my own boat?

Accepted Answer

The Island has its very own private water taxi, which will transfer you to The Island from Double Bay Wharf. The water taxi transfer is included. We can accept drop offs from most boats however, we require that it is pre-arranged and you must have pre-booked a table.

Question 3

Where do we get the water taxi from?

Accepted Answer

For our weekend events, all water taxi transfers are depending on the date either from Man O'War Steps or Double Bay Wharf. Other locations might be assigned to your event so please check water taxi locations details for the date of your booking.

Question 4

If I decide to cancel or not come to an event, can I get a refund or credit?

Accepted Answer

No, all packages are non-refundable and no credits can be issued. Due to the high weekly demand and limited capacity of tickets at our events many people miss out and we cannot accommodate refunds or transfers due to change of mind.

Question 5

Can we swim off The Island?

Accepted Answer

Yes! We have our own swimming pool in the harbour, for which to swim in you will need to bring your own swimmers and towels. If you don’t have swimmers you will not be allowed to swim.

Question 6

Am I able to leave the Island before the event finishes?

Accepted Answer

Our water taxi runs a shuttle every 30 minutes to either Double Bay Wharf or Man O'War Steps (depending on the event), so you are able to leave whenever you want to.

Question 7

Do you allow visible tattoos?

Accepted Answer

Any tattoos that are offensive or associated with gangs are strictly prohibited.

Question 8

What happens when it rains? Is The Island undercover?

Accepted Answer

In case of wet weather, The Island is never closed or cancelled – we have a fully extendable roof that covers the entire venue, and also side covers to protect from the wind. Only in the rare event of dangerous conditions will we cancel / postpone an event.

Question 9

It's my friends birthday, can I bring a cake?

Accepted Answer

Unfortunately we dont allow cakes to be brought on board, as we don't have a full kitchen to take care of this. 
The bar team should be able to assist in a sparkler in a cocktail or something along the lines if you like.

The Island: SPLAV Australia 12th Birthday!

Good to know

Location

Man O'War Steps

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