Tenant Engagement Training for CHO's (Online Training)

** Please note this training has been rescheduled from 19th March 2024 **

Join tenant engagement sector professionals Amy Kidner and Alex Kepes for an online interactive Tenant Engagement training for community housing organisations.

Shelter’s Tenant Engagement training is tailored to help you understand how your organisation can get the most out of engaging and involving tenants in the work you do.

This training will help participants to increase their knowledge of what tenant engagement strategies and activities can work for your organisation, how to implement them, and how to address challenges and barriers to successful tenant engagement.

For existing registered organisations or organisations considering registration under the Community Housing Regulatory Framework, this training will also touch on how to evidence the work you do to meet Tier 1, 2, and 3 regulatory requirements for tenant engagement.

THE FACILITATORS

Amy and Alex both have seven years’ experience in dedicated tenant engagement roles at a large national Community Housing Organisation. Amy’s background is in Anthropology, Sociology, and Public Health and she facilitated this training for Shetler WA in 2022. Alex also has a sociological background and 10 years’ experience in delivering career guidance and education in Scotland.

THIS TRAINING

This training will give participants a greater understating of tenant engagement including:

• the scope of tenant engagement and how it intersects with community development
• why tenant engagement is important, and its benefits for organisations and tenants
• how to implement engagement strategies that work for your organisation
• barriers and challenges to tenant engagement and how to address them
• how to evidence tenant engagement and meet community housing regulatory framework requirements
• where to go for further training on tenant engagement

As this is an interactive online training, please make sure you register individually for each person participating in the workshop. All participants will need their own computer screen.

Support will be provided for participants who need guidance around using Zoom for interactive online workshops. If you have any questions, please contact Amy on 0429 858 127 or via amy.kidner@hcau.org.au.

TERMS & CONDITIONS

This event falls under Shelter WA's Terms & Conditions.

When booking, the tickets are per person attending.

Please familiarise yourself with the Shelter WA Cancellation Policy and all Events related Terms and Conditions as follows;

7. Events

7.1 The ticket is proof of purchase, and you may be asked to present your ticket at the time of admission.

7.2 Tickets for events are per person and a ticket is required for each individual attendee for all events, including online/virtual events. If more than one person from an organisation attends and tickets have not been purchased for each individual attendee, Shelter WA will invoice the organisation for any outstanding ticket purchases.

7.3 Refunds may be available at the discretion of Shelter WA but are not automatic in the event you cannot attend the event due to a change of mind, illness, or any other issue, concern, or reason.

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