Like to shine as an account manager?
Agencies love star account managers. People who can juggle all the aspects of the job with confidence, good humour and attention to detail.
This newly revised and upgraded workshop covers all the essential skills to step up to Account Management including; the client service cycle, time prioritisation, how agencies make money, budgeting, delegating and working effectively with others.
Star Account manager will cover:
- Why agencies love Star Account Managers
- World’s best Star Account Manager
- Laser client focus
- Financial resilience
- Organising to get the work done
- Work-life balance
- Building Star teams
- Motivating & engaging the Star team
- Secrets of successful delegation
- What makes others tick?
- Communication & collaboration super powers
- Constructive conflict resolution
- Key take-aways & action plan
Who should attend this course? Star Account Manager is aimed at PR professionals with at least one year's experience.
Participant feedback about Amanda Little's Account Management workshops has included :
“Very relevant and tailored to meet individual needs; great handouts and reading!”
“Amanda was an excellent presenter – very interactive with lots of examples.”
“I’ll leave this course armed with ideas of things I can apply to my work & contact with clients”
"Amanda is insightful and friendly and brings industry knowledge & understanding."
Workshop Facilitator: Amanda Little, FPRIA. Former Managing Director of Hill and Knowlton and Edelman, Amanda has more than 20 years experience in PR consulting. Amanda has been training emerging account managers for the past ten years. She has had firsthand experience in winning, retaining and growing client business. Amanda has a BA (Communication) and MBA from UTS and has taught PR at Universities and TAFE.
If you have questions about the Star Account Manager workshop or would like to talk about group pricing, please contact Amanda Little - amanda@intermediaconsulting.com.au
