Question 1

What does my ticket include?

Accepted Answer

Your ticket grants you entry to the tasting session specified on your ticket and includes a tasting cup and a tote bag for take-home purchases. All distillers will be running tastings throughout the session, which is included in your ticket price.

Question 2

How many drinks can I sample?

Accepted Answer

There is no limit to the amount of drinks you can sample however we highly suggest that you pace yourself over the 3 hour session. The distillers will pour a small sample of liquor into your tasting glass and you can either add your own Long Rays or distillers mixers or sample it neat.

Question 3

Responsible service of alcohol

Accepted Answer

Drunken and abusive behaviour will not be tollerated and at our discretion anyone deemed to be intoxicated will be escorted from the venue.

We practice the responsible service of alcohol at our festivals.

Question 4

I can't find my ticket. Can it be reissued?

Accepted Answer

If you have lost or are having trouble finding your ticket, go to Eventbrite and login with your email address and password. You will be able to resend your ticket/s to your email address or print them out from your account. Please contact hello@ginevents.com.au if you are still having issues.

Question 5

Can I transfer my ticket to someone else?

Accepted Answer

Yes, you can give your ticket to whoever you like. There is no need to change the name on the ticket. You will not be refused entry if you are not the person named on the ticket however they will still be required to check in with the ticket.

Question 6

Can I bring children along? Are they included in my ticket?

Accepted Answer

All attendees must be 18 years or older and must have a ticket for the event.

Question 7

How long are the tasting sessions?

Accepted Answer

Your ticket will include the start time and duration of your tasting session. This information is also available on Eventbrite. If you are late, you will not be allowed to stay for the following session. Please note that final samples will be served 15 minutes prior to the end of each session.

Question 8

Are bottles available for purchase?

Accepted Answer

Yes you may buy bottles of liquor directly from the distillers to enjoy at home. Strictly no bottles are to be opened and consumed at the festival.

Question 9

Will other drinks be available?

Accepted Answer

Water, tonic and soda are included in the ticket and will be available during the tasting sessions.

Question 10

Do you accept EFTPOS?

Accepted Answer

Card is preferred for purchases at the event, and some of our events are completely cashless. All distillers and food vendors will accept EFTPOS payments.

Question 11

Is the event wheelchair accessible?

Accepted Answer

Yes, our events are wheelchair accessible. Events taking place in multi-level buildings will have lifts available if needed.

Question 12

Is there parking at the event?

Accepted Answer

Given that this is a licensed event, we highly recommend utilising public transport to get to the venue and to get home. Some venues will have parking available. Please check the websites of our venue partners for further details, availability and cost.

Question 13

Can I get a refund?

Accepted Answer

Refunds are only issued if you request a refund 30 days prior to the event or if the event is cancelled. If you can no longer attend, you may give or sell your ticket to another person. Tickets are fully transferable. To request a refund go to your Eventbrite account's dashboard.

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