Question 1

Are there ID or minimum age requirements to enter the event?

Accepted Answer

Please ensure you are within the stated age limits for this event.

Question 2

What can I bring into the event?

Accepted Answer

Your smartphone *really* helps.  As does your smile :)  Our host always help you out anyhow, so don't stress.

Question 3

How can I contact the organiser with any questions?

Accepted Answer

Just email us admincontact@cityswoon.com

Question 4

What's the refund policy?

Accepted Answer

No refunds.  Sorry, these events are tricky and time consuming to organise.  We also take pride in having closely balanced numbers.  We do allow transfers to another event if you let us know 7 days out.

Question 5

Do I have to bring my printed ticket to the event?

Accepted Answer

No.  But you will need to complete your free CitySwoon profile with the email you registered with eventbrite.  We add this to the event list.  So, simply login to CitySwoon.com and click the 'Im Here Now' button when you arrive. Easy!

Question 6

Can I update my registration information?

Accepted Answer

Please do this on your CitySwoon.com profile.  You may not be able to amend your gender. Please contact us if this is the case.

Question 7

Is my registration fee or ticket transferrable?

Accepted Answer

You need to contact us to do this and we need at least 7 days notice.

Question 8

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Accepted Answer

See above.

Find Your Valentine Singles Party with CitySwoon