$700 – $950

Service Blueprint Training

Event Information

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Location

Location

Sydney Start-Up Hub

11 York Street

Sydney, NSW 2000

Australia

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Refund Policy

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Event description
A 2-day workshop giving you practical hands-on experience in how to go about creating service blueprints in your own environment.

About this Event

Blueprints can be used by anyone to empower organisations and services to understand how it informs better ways to operate internally and indirectly provide better service outcomes for organisations, people and communities.

Service blueprints have become widely used by companies and startups alike as a tool for innovation and understanding how departments need to align and behave to create desirable, viable and feasible service.

Service Blueprints are for:

  • Anyone who has a service
  • Startup founders
  • Executives at large companies and government agencies
  • Innovation teams
  • Product managers
  • Service designers
  • UX/Product designers
  • Development teams
  • In this course, you will learn:

  • Why it is important to use
  • What should it be used for and shouldn't
  • What they key ingredients are to serve your unique problem
  • What technologies and methods to leverage for constructing a Service Blueprint
  • Turn your insights into actionable stories
  • Real examples from other companies in full context
  • How it can tell your team and organisation the service story
  • How to put a strategy together for aligning, creating and co-designing
  • How to facilitate interactive workshops for building Service Blueprints
  • How to keep it alive for continuous improvement
  • See special a guest speaker
  • At the end, you will...

  • Be ready to create Service Blueprint's with confidence
  • Have tools, guides, templates and materials to take away to run with
  • Be equipped with a range of approaches to solve problems
  • How in can inform strategic and tactical service decisions
  • How it can inform a minimum viable service roadmap
  • FAQs

    Can I pay by invoice?

    Yes. Please email us at hello@disruptorsco.com with your company details, and we will issue an invoice.

    What should I bring to sprint training?

    Please bring your laptop computer or tablet. Our team will also provide materials on the day such as sharpies, post-it notes and other related design tools.

    How do I prepare before the workshop?

    Our team will provide an agenda before the workshop.

    Are the tickets transferable?

    Yes. If you need to request a ticket transfer, please email hello@dlyte.io. All requests must be made 72 hours prior to the event.

    Should I come as an individual or as a team?

    Individuals and company teams are encouraged to attend. If you join as an Individual we will pair you up with a team of people from different companies. This workshop is valuable for both individuals and teams.

    Are there any team discounts?

    Yes, there are team discounts. Companies sending more than 2 people qualify for team discounts. Just look for team tickets when registering

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    Date and Time

    Location

    Sydney Start-Up Hub

    11 York Street

    Sydney, NSW 2000

    Australia

    View Map

    Refund Policy

    Contact the organiser to request a refund.

    Eventbrite's fee is nonrefundable.

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