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Date and Time

Location

Location

Deakin Edge, Fed Square

Corner Swanston and Flinders Streets

Melbourne, VIC 3000

Australia

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

SDNOW is a two-day conference about Service Design, strategy, ethics, and leadership.

Day One: Conference Talks @ Fed Square

Day One will be a series of talks and panels by a diverse group of practitioners – both local and global – from across: industry, academia, consultancies and startups.

There’ll also be a good amount of time set aside for: coffee, lunch, drinks, connecting with peers, and catching up with friends.

We'll be based in Deakin Edge for the day, a light filled theatre in Fed Square.

Speakers include:
• Sarah Drummond (UK) – Co-founder & Managing Director, Snook
• Leisa Reichelt – Head of Research and Insights, Atlassian
• Seb Chan – Chief Experience Officer, ACMI
• John Ravitch (USA) – Founding Partner, IDEO San Francisco
• Safa Almarhoun – Practice Manager, CQ/Today
• Louise Long – Service Design Director, Today
• Yoko Akama – Associate Professor, RMIT University
• Ash Alluri – Principal Social Innovator, The Australian Centre for Social Innovation (TACSI)
• Sasha Abram – Design Lead, First Australians Capital
• Penny Hagen (NZ) – Co-Design Lead, Auckland Co-Design Lab
• Caroline Sanz – Lead Strategic Designer, Isobar
• Donna Spencer – Lead Consultant, Readify
• Jo Szczepanska – Consumer Experience & Codesign Consultant, Dental Health Services Victoria

Day Two: Service Design Open House @ studios across Melbourne

Day Two will be our first Service Design Open House – with studios across Melbourne opening their doors to run workshops with practitioners. This is a chance to take a peek inside their spaces, get some insight into how they differentiate themselves, and learn something new from the people who work there day-to-day.

There will be a morning and an afternoon session, so everyone will get to visit two locations. Online registration for these sessions will be sent out to conference attendees the week before the conference. At the end of the day we'll all come together at Starward Distillery to share our experiences (and celebrate the end of the year).

Participating studios (with more being announced soon) include:
• Paper Giant
• Today
• Medibank
• Meld Studios
• Portable
• Isobar

Questions

For any questions read our FAQs at sdnow.co or send us an email at hello@sdnow.co.

Date and Time

Location

Deakin Edge, Fed Square

Corner Swanston and Flinders Streets

Melbourne, VIC 3000

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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