Retail Customer Service Training

Retail Customer Service Training

MelbourneMelbourne, VIC
Wednesday, May 20 from 8 am to 12 pm AEST
Overview

Get ready to level up your customer service skills in the retail industry with our hands-on training event!

Event Description:
Want to improve your customer service skills and boost your confidence on the retail floor? Whether you're new to retail or looking to polish your existing skills, this 1-on-1 Zoom workshop is designed just for you.

Delivered live by a professional facilitator from Paramount Training & Development, this interactive training session is tailored to your specific needs, experience level, and retail environment. It’s the perfect opportunity to receive personalised coaching and practical tools that you can immediately apply in your workplace.

Get ready to level up your customer service skills in the retail industry with our hands-on training event!

Event Description:
Want to improve your customer service skills and boost your confidence on the retail floor? Whether you're new to retail or looking to polish your existing skills, this 1-on-1 Zoom workshop is designed just for you.

Delivered live by a professional facilitator from Paramount Training & Development, this interactive training session is tailored to your specific needs, experience level, and retail environment. It’s the perfect opportunity to receive personalised coaching and practical tools that you can immediately apply in your workplace.

What You'll Learn:

  • How to create memorable customer experiences
  • Building rapport quickly and professionally
  • Mastering body language, tone, and communication styles
  • Dealing with difficult customers with confidence
  • Upselling and cross-selling techniques
  • Active listening and asking the right questions
  • Handling complaints and feedback like a pro

Workshop Format:
🧑‍🏫 1-on-1 Live Zoom Session
🕒 Flexible scheduling available – book a time that suits you
📚 All materials and resources included
📞 Ongoing support options available

Who Should Attend:

  • Retail staff (new or experienced)
  • Store managers and team leaders
  • Customer-facing staff in any retail setting
  • Anyone wanting to upskill in customer interaction

Why Choose Paramount Training?
With years of experience delivering high-quality workplace training across Australia, Paramount Training & Development focuses on practical, real-world skills that improve performance and customer satisfaction. Our retail service workshop is adapted for your specific business challenges and personal goals.

Tickets & Booking Info:
🎟️ 1-on-1 Zoom Training Session
✅ Book your private session today
💬 After booking, we’ll contact you to schedule your preferred date and time

Price: 495
Location: Online via Zoom
Duration: Approximately 1.5 to 2 hours (with Q&A)

Reserve Your Spot Today

Spaces are limited for 1-on-1 sessions. Book now to secure your preferred time slot.

➡️ Visit: https://paramounttraining.com.au/training/retail-customer-service-training/

Good to know

Highlights

  • 4 hours
  • In-person

Refund Policy

Refunds up to 7 days before the event

Location

Melbourne

Melbourne

Melbourne, VIC 3000

How would you like to get there?

Map
Organised by
Paramount Training & Development
Followers--
Events443
Hosting10 years
Report this event