Question 1

Parking & Transport Options

Accepted Answer

Offsite self parking is available a short walk from Pullman Melbourne City Centre, at Wilson parking – 180 Russell Street, Melbourne  at a discounted rate of $17 per car. All tickets must be validated by our team prior to departing. Valet parking is available for $60 per vehicle - bookings required.

Question 2

Dietary requirements

Accepted Answer

All dietary requirements should be advised no later than seven (7) days in advance of the lunch. The hotel will make all efforts to accommodate such requirements.

Question 3

Wheelchair accessibility

Accepted Answer

Pullman Melbourne on Swanston and Elevate Club Lounge provide wheelchair accessible spaces.

Question 4

Christmas gift

Accepted Answer

A special Christmas gift will be available for all children 12 years of age and under.

Question 5

Children's beverage package

Accepted Answer

All children's tickets include non-alcoholic beverages including water, soft drink and juice.

Question 6

Dress code

Accepted Answer

A minimum dress code of smart casual attire is required. Please ensure all guests are aware of this requirement.

Question 7

Responsible Service of Alcohol

Accepted Answer

Elevate Club Lounge adheres to laws regarding responsible service of alcohol. Alcoholic beverage service will be denied to any person deemed to be underage or intoxicated. All alcoholic beverages are required to be served by hotel colleagues only.

Question 8

Tickets and Refund policy

Accepted Answer

All tickets are to be pre-paid at time of purchase. All cancellation requests must be received no later than ten (10) days prior to the day in writing to H3028-SB@accor.com. Cancellations after this time will not be refunded. Any associated Eventbrite fees also cannot be refunded (if applicable).

Private Christmas Day Lunch in Room 1954 at Pullman Melbourne City Centre