One-on-one tech help

Willoughby City Library

Get free one-on-one tech help at Chatswood Library.

Chatswood Library

Get tech help from our volunteers who offer one-on-one tech help at Chatswood Library.If you need help please register for your session now.Term 1 - 2025: Friday 28 February to Friday 11 April (except 14 March ), 11am-12noonTerm 2 - 2025: Friday 9 May to Friday 4 July (except 20 June), 11am-12noonTerm 3 - 2025: Friday 1 August to Friday 26 September, 11am-12noonTerm 4 - 2025: Friday 24 October to Friday 21 November, 11am-12noonThings we can help with:<ul><li>Accessing Willoughby library e-books, audiobooks and e-magazines on your device.</li><li>General use of a smartphone, a tablet or a laptop computer.</li><li>Accessing and searching internet.</li><li>Apps download.</li><li>Basic emails and Microsoft Word and Excel.</li><li>Organising files or photos on your smartphone, tablet or laptop computer.</li></ul>Bookings essential (Booking opens 3 weeks in advance) There is no waiting list available.<ul><li>Please bring your own fully charged devices.</li><li>If you booked but do not arrive within 15 minutes after the session starts, your booking will be cancelled and you would need to rebook another session yourself.</li><li>If you register and cannot attend, please cancel your booking or contact the library as soon as possible so we can fill your place.</li><li>Please treat others, including Library staff and volunteers, with courtesy and respect.</li></ul>Disclaimer: Volunteers and library staff are not technology specialists and can only offer basic assistance. For in-depth assistance, please contact local businesses. We are unable to troubleshoot or repair malfunctioning or broken hardware or software. <h3>Visitor information</h3>If you register and cannot attend, please contact the library so we can fill your place.We follow <a href="https://www.health.nsw.gov.au/" title="https://www.health.nsw.gov.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">NSW Health guidelines</a> for the health and safety of our community and staff. Please read our <a href="https://libraries.willoughby.nsw.gov.au/Alerts/COVID-19-and-your-library-service/Chatswood-Library-services-now-available" title="https://libraries.willoughby.nsw.gov.au/Alerts/COVID-19-and-your-library-service/Chatswood-Library-services-now-available" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Conditions of Entry </a>and <a href="https://libraries.willoughby.nsw.gov.au/About-us/Policies-and-Guidelines#section-8" title="https://libraries.willoughby.nsw.gov.au/About-us/Policies-and-Guidelines#section-8" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Unaccompanied children guidelines</a> before your visit.This event may be filmed or photographed. Images may be used on Council websites, publications, social media channels and circulated to the press and other media organisations for publication, transmission or broadcast. If you do not wish your image to be published, please notify staff before the event.

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