OCPH Healthcare Communication Residential Masterclass

This intensive program will focus on refining core skills and conducting complex conversations with patients, families and colleagues.

Hosted by Australia's academic centre for healthcare communication, Deakin University's Centre for Organisational Change in Person-Centred Healthcare (OCPH), this residential masterclass will be held at Waurn Ponds Estate, tucked away on Deakin University’s Waurn Ponds Campus.

Take time out

Step away from busy clinical practice against the backdrop of a beautiful, distraction free rural environment, only 1 hour from Melbourne's CBD. Enjoy a fully catered package, including evenings at the Estate, with local and regional produce to nourish and sustain you.

Relax in the convenience and comfort of the Waurn Ponds Estate corporate accomodation and facilities, boasting an outdoor solar heated pool and spa, gymnasium, tennis courts and peaceful walking tracks.

During the masterclass delegates will:

• Gain awareness of the evidence-based frameworks and models to support effective clinical consultations

• Develop skills to observe and deconstruct consultations by analysing patient-clinician interactions

• Table your own unique communication challenges to draw upon the expertise of interprofessional perspectives

• Refine strategies for conversations about health behaviour change, risk and shared decision-making, prognosis and end-of-life

• Apply new skills by engaging in experiential learning with highly specialised, OCPH-trained simulated patients

• Integrate learning across the contexts of patient care, interprofessional communication, supervision and leadership

Who should attend?

All health professionals and educators seeking to further develop and refine key communication skills.

REGISTRATION RATES

Early Bird - Register before 28 August 2024

Consultants $3135

Nursing, Paramedicine, Allied Health and Junior doctor rate $2145

Standard rates from 28 August 2024

Consultants $3520

Nursing, Paramedicine, Allied Health and Junior doctor rate $2420

Masterclass Inclusions

• Accommodation and breakfast for 1 guest for 2 nights, with check in 29 October and check out 31 October 2024 at Waurn Ponds Estate
• Participation in the OCPH Deakin University Masterclass, with a fully catered day package from 29 October to 31 October 2024 for one delegate
• Dinner and beverages at the Waurn Ponds Estate Restaurant on 29 and 30 October 2024, for one delegate
• Access to complimentary Waurn Ponds Estate facilities, including swimming pool, gymnasium and walking trails
• Complimentary wireless internet
• Complimentary self-parking
• Certificate of participation for CME purposes

Exclusions

• Transport and flights to Waurn Ponds Estate
• Mini bar, room service and incidentals
• Meal charges for in-room guests (breakfast, lunch, dinner and all other meals and beverages)
• Accommodation charges where an additional room or additional bedding is required
• Optional extras
• Please note the event program is reserved for registered delegates.

Waurn Ponds Estate Website

TERMS AND CONDITIONS

Cancellation

If a participant chooses to cancel their confirmed registration, or cannot or does not attend the program, the following fees and conditions will apply:

• The registered participant may nominate a substitute delegate in their place in the program at no additional charge. To do so, both the registrant and the nominated substitute must provide written notification to ocph@deakin.edu.au at least ten working days prior to the first day of the program.
• The registered participant may alternatively cancel their registration in writing to ocph@deakin.edu.au and pay the applicable cancellation fee.
• Registration cancellations received:

More than 90 days prior to the event will incur a cancellation fee of 10% of the registration fee including GST

Between 90 and 45 days prior to the event will incur a cost recovery fee of 50% of your total registration fee including GST

Less than 45 days prior to the event will incur a cost recovery fee of 100% of your total registration fee including GST.

COVID-19 Safety

OCPH is committed to participant health and safety. We are dedicated to adhering to local, state and federal policies and restrictions – including those in relation to COVID-19. You are asked not to attend if you feel unwell.

While every effort will be made by OCPH to ensure the venue booked remains consistent with the venue communicated at the time of the booking, OCPH reserves the right to assign an alternative venue where the venue is inappropriate or unavailable due to circumstances beyond OCPH's control.

FACILITATORS

Peter Martin, MB BCh BAO, MMed, FAChPM

Professor of Clinical Communication & End-of-Life Care, Deakin University School of Medicine

Director, Centre for Organisational Change in Person-Centred Healthcare (OCPH), Deakin University, Faculty of Health

Palliative Medicine Physician at Barwon Health

Adjunct Professor of Communication, University of Southern Denmark

Peter has been involved with communication skills training for over 25 years and has been a clinician for over 30 years. His clinical interest is cancer cachexia. Peter has taught communication skills with Cambridge, Monash, Melbourne and Deakin medical schools. He has taught at numerous postgraduate courses with a variety of health professional disciplines nationally for more than 15 years. Since becoming the Director of OCPH, Peter has developed and run a wide range of 1,2 or 3-day courses on healthcare communication including high-level train-the-trainer courses. Peter is co-creator of OCPH’s major, organisational level interventions to drive person-centred healthcare communication, Your Thoughts Matter and Conversations Matter.

Meg Chiswell

Deputy Director, Centre for Organisational Change in Person-Centred Healthcare, Deakin University, Faculty of Health

Senior Lecturer, School of Medicine, Deakin University

Leadership Coach and Mentor

A Radiation Therapist by background, Meg began her career as an educator at RMIT University in Melbourne before moving into strategic oversight of the Cancer Information and Support Service at Cancer Council Victoria. During this time, Meg championed the Victorian Cancer Clinicians Communication Program, and convened the inaugural Teaching Communication in Healthcare Conference and Education Program in partnership with International Association for Communication in Healthcare (EACH) and the Victorian Department of Health. Meg has been instrumental in building communication skills programs for health professionals and non-clinical staff across Australia. Having personally trained more than 3000 healthcare professionals and staff in over 100 experiential healthcare communication skills programs, Meg is established as one of Australia's leading academic experts in healthcare communication. Additionally, Meg works with emerging leaders in individual and group coaching sessions to elevate their practice using evidence-based communication skills. Meg is a member of the International Association for Communication in Healthcare (EACH) and is the Australian representative on the teaching subcommittee (tEACH) for this group. Meg is a member of the International Coaching Federation. Since 2019, Meg has worked closely with Professor Peter Martin in leading Australia's academic centre for healthcare communication, Deakin University's Centre for Organisational Change in Person-Centred Healthcare. Meg is the co-creator of Your Thoughts Matter and Conversations Matter.