NSQHS Standard 1 - Clinical Governance Update

Key Objectives:

• Understand Clinical Governance Framework – regulatory and professional responsibilities

• Gain insight into patient safety and risk to patients
• Know how to respond to serious incidents
• Understand the requirements for patient-centred care
• Gain insights into quality improvement and the features of high-reliability organisations

MPH (Hons), Grad Cert Med Ed, RN, RM

Adjunct Associate Professor University of Sydney School of Public Health, Faculty of Medicine and Health

Director, Improvement Academy

Bernie Harrison is the Director of the ACHS Improvement Academy. She has over 30yrs experience in health care, as a clinician, researcher and quality and safety (Q&S) expert. She has extensive experience in designing and delivering Q&S training programs in the Asia pacific region. Her training in quality improvement and patient safety occurred in the USA in 2001 and 2010 as a Fulbright Scholar. She has extensive experience in health care system redesign and has published a Breakthrough Collaborative (Harrison et al Vox Sanguinis 2014) in improving red cell transfusion in the elective surgical setting. She co-authored the Quality in Australian Health Care Study (MJA 1995), the most cited paper in the journal’s 100yr history. Her previous positions include: Executive Director of Hospital Performance for the National Health Performance Authority and Director in the NSW Clinical Excellence Commission. Her clinical experience as a registered nurse and midwife in the UK and Australia: maternity and child health , intensive care, aged care and mental health.