Question 1

What time does the event start & end?

Accepted Answer

The official event will run from 6:00pm - 11:30pm.

Question 2

What is the dress code?

Accepted Answer

Formal cocktail attire.

Question 3

Can we bring guests under 18 years old?

Accepted Answer

Unfortunately, this is an 18+ only event and identification may be requested by security on the evening.

Question 4

What if I would like to increase my booking guest numbers?

Accepted Answer

Provided availability permits at the time of your request we can certainly increase your guest numbers. Availability cannot be guaranteed until such time the additional tickets are confirmed. Please email notsosilentnight@star.com.au to confirm availability.

Question 5

What if I need to decrease my booking guest numbers?

Accepted Answer

We are unable to decrease booking guest numbers as all payments are non-refundable. If a person under the booking is unable to attend you are welcome to allocate the ticket to another person. Please email notsosilentnight@star.com.au with the name of the original and new ticket holders.

Question 6

What if I have special dietary requirements?

Accepted Answer

The Star Gold Coast is pleased to cater for all pre-advised special dietary requirements. These must be requested at the time of ticket purchase. Any additional requirements once purchased need to be sent to notsosilentnight@star.com.au prior to Saturday 6 December, 2025. Although every possible pre

Question 7

Can you reduce my ticket price if I don’t drink alcohol?

Accepted Answer

As this is a flat ticketed price we are unable to alter or remove any part of the package.

Question 8

What time does the beverage package start and what does it include?

Accepted Answer

The 4.5 hour beverage package runs from 6pm-10:30pm and includes a selection of red wine, white wine, sparkling wine, beers, cider, soft drinks and juices. The beverage upgrade package also includes a selection of four spirits. There will be a cash bar from 10:30pm-11:30pm.

Question 9

Can I purchase spirits on the night?

Accepted Answer

Certainly! Please advise your wait staff on the night and they can assist with organising a spirit’s bar tab for your table, your group or an individual.

Question 10

Do you have wheelchair access?

Accepted Answer

We do have wheelchair access throughout The Star Gold Coast, including the Event Centre Ballroom, please note this in your seating preferences as we will try to seat you at an easily accessible table.

Question 11

Can I receive a full refund if I cancel my booking?

Accepted Answer

No refunds will be provided for booking cancellations or no-shows. All payments received are non-refundable. If a person under the booking is unable to attend the event you are welcome to allocate the ticket to another person.

Question 12

What spirits are included in the beverage upgrade?

Accepted Answer

Skyy Vodka, Woodford Reserve Bourbon, El Jimador Tequila and Gordon’s Gin. Other basic spirits will be available to purchase

Question 13

GROUP BOOKINGS

Accepted Answer

For group bookings, please purchase the full amount of tickets required in a single transaction through our Eventbrite booking platform and then email notsosilentnight@star.com.au with the full name of each guest.. For reference, we can seat 10-12 guests per table.

Question 14

OTHER ENQUIRIES

Accepted Answer

Have a question not covered in our FAQ’s? Feel free to email notsosilentnight@star.com.au and one of our friendly team members will be in touch.

Not So Silent Night at The Star Gold Coast