NEW ZEALAND -PARTNERS IN CRAFT: THE ART OF CONSULTATION & COMMERCIALISATION

PAYMENT OPTIONS1. Charge to your Schwarzkopf Professional Account2. Pay via credit card; Mastercard & Visa are accepted – surcharges applyCHANGES TO COURSE CONTENTCourse content may vary subject to changes in the product range or servicetechniques. Schwarzkopf Professional reserves the right to alter the content,Schwarzkopf Professional Artists, or change the published dates of the coursesat any time without notice.PHOTOGRAPHY & VIDEOGRAPHY DURING COURSESOccasionally, Schwarzkopf Professional team members may take photographs and/or videos of education courses taking place, which are used for education marketingpurposes (e.g. Instagram, Facebook, and the Schwarzkopf Professional Educationwebsite). Your attendance assumes your agreement to appear in these photos andvideos. If you do NOT wish to appear, please make it known to your Course Leaderbefore you leave the Studio on the first day of your course.CANCELLATION POLICYCourse bookings are subject to cancellation if payment is not received. A minimum of14 days’ notice is required for a full refund. No refunds will be given after this period.All seminars must be prepaid in full before attendance of the first course.* In case of a course being cancelled or postponed due to low enrolment or unforeseen circumstances, refunds will be processedwhere due. Schwarzkopf Professional reserves the right to update their courses and Guest Artists without notice.

Schwarzkopf Professional Education

In this seminar, we explore the art of consultation and the art of understanding people’s needs, their desires and crafting services.

Face-to-Face Seminars

This is a collection of all of our 2026 face-to-face seminars that are run all over Australia and New Zealand.

<p>This seminar is about creating meaningful experiences and genuine connections with your clients through the art of consultation. It explores how a vibrant and empathetic dialogue between stylist and client becomes a powerful moment in the salon—one that reveals individual stories, aspirations, and inner beauty. By understanding clients’ needs and desires, you’ll learn how to craft services that not only meet expectations but exceed them, transforming consultations into memorable experiences rather than simple sales moments. Through six engaging modules, this seminar elevates consultation skills to drive trust, loyalty, and commercial success while enhancing the overall client journey.</p>

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NEW ZEALAND -PARTNERS IN CRAFT: THE ART OF CONSULTATION & COMMERCIALISATION

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