Question 1

How do I get there?

Accepted Answer

Public transportation is recommended due to road closures for Brisbane Festival opening night celebrations and Riverfire. Please refer to the Brisbane Festival road and river closures for more information: https://www.brisbanefestival.com.au/info/riverfire-by-australian-retirement-trust-road-closure

Question 2

Where do I go on the day to register and access the bridge?

Accepted Answer

Access and registration will be via the Liana Lounge grassed area at South Bank which is located to the right of The Wheel of Brisbane when facing the river. Please enter via the Russell Street entrance in South Brisbane and ensure you pack sunscreen, hats and comfy footwear.

Question 3

What time can I enter the fenced area at South Bank?

Accepted Answer

On the day of the Brisbane Festival opening night (and Riverfire), gates to the fenced area at South Bank will open at 9am.

Question 4

Will there be security checks?

Accepted Answer

Bag and personnel security checks will be undertaken in the South Bank precinct for Brisbane Festival and Riverfire and commence from 9:00am. For more information please visit: https://www.brisbanefestival.com.au/info/faqs

Question 5

Are there any prohibited items?

Accepted Answer

Yes, drink bottles with broken seals (including water bottles and soft drink), glass, metal cutlery or alcohol, as well as bikes, scooters, drones or pets are not permitted into the fenced area at South Bank for Riverfire. Those items will be confiscated by South Bank security staff on arrival.

Question 6

How long can I stay on the bridge?

Accepted Answer

Ticketholders will be asked to enter and depart the bridge within their allocated time slot.

Question 7

What if I cannot attend on the day?

Accepted Answer

Tickets are not transferrable to other parties, other than the ticketholder. If you can no longer come on the day, please go to your email confirmation and click the ‘Go to my tickets’ button and cancel your order.

Question 8

Will the walk proceed in the event of wet weather?

Accepted Answer

The walk can proceed in rain and moderate wind, and will only be cancelled in the event of extreme weather.

Question 9

Can I access the bridge if I have a mobility device or pram?

Accepted Answer

Absolutely, the Neville Bonner Bridge has ramp access to meet these requirements.

Question 10

Can I bring camera and/or drone equipment?

Accepted Answer

Only handheld cameras are permitted for this event. Tripods will not be permitted.

Question 11

Can I bring my dog along?

Accepted Answer

Only guide, hearing and assistance dogs are permitted.

Question 12

Why is there a limited number of tickets?

Accepted Answer

Numbers have been capped at 500 to ensure it is a safe and enjoyable experience for all ticketholders and the bridge does not become over-crowded.

Question 13

Why can I only register for four tickets?

Accepted Answer

Due to anticipated demand, a maximum of 4 tickets are available per registration.

Question 14

What if I miss out on a ticket?

Accepted Answer

This is an exciting opportunity for 500 locals to be amongst the first to walk Brisbane’s newest footbridge. Ticket numbers will be limited and no waitlist or reserve tickets will be offered. There will be future opportunities to experience the Neville Bonner Bridge when it opens.

Question 15

How will ticketholders be selected?

Accepted Answer

500 tickets will be released free to the public from 7am on Monday 28 August 2023 and available to the first 500 people to register using the EventBrite link. A maximum of 4 tickets are available per registration, for 2 September 2023 only.

Question 16

Why do I have to provide by personal details and will my details be used for marketing purposes?

Accepted Answer

To facilitate the registration process, we have requested your name and email address. No personal information will be used for any marketing purposes.

Neville Bonner Bridge | Experience Day