Question 1

Where is the event hosted?

Accepted Answer

Full event location details are included in your order confirmation and reminder emails once registered – check your junk email. Eventbrite only shows the suburb as a general guide. This helps prevent unregistered attendees from turning up on the day.

Question 2

Can I make group bookings?

Accepted Answer

Our events are specialised activities with limited capacity, often offering only 4 to 5 spots per session. For this reason, we DO NOT ACCEPT large group bookings, as they carry a higher risk of cancellation, can result in increased costs for the City, and may limit access for the broader community.

Question 3

Do I need a ticket for adult guardians/supervisors?

Accepted Answer

Yes all participants including children and supervisors need tickets to attend due to venue capacities.

Question 4

Can I book children on adult tickets?

Accepted Answer

No, we have a set amount of children's tickets on offer due to event space, resourcing and any craft components etc. Any bookings on these ticket types will automatically be cancelled.

Question 5

The session is booked out, can I still join?

Accepted Answer

Our sessions are popular with capped numbers for safety and space reasons. You need to register and secure all spots required to attend. Please do not book unless you can secure all spaces. If the event is booked out, you will be notified of an open space. A waitlist will automatically open for you.

NaturallyGC Kids - Discover Dolphins