Question 1

What is Mental Health First Aid?

Accepted Answer

Mental Health First Aid (MHFA) is an accredited course that teaches you how to recognise the signs of common mental health challenges and how to provide initial support until professional help is accessed.

Question 2

Who is this course for?

Accepted Answer

This course is for anyone who wants to feel more confident supporting others, parents, teachers, managers, health professionals, community members, and anyone passionate about building safer, more supportive environments.

Question 3

What will I learn?

Accepted Answer

You’ll learn how to recognise signs and symptoms, start supportive conversations, respond in a crisis, and guide someone toward appropriate professional help, all in a practical, evidence-based way.

Question 4

Do I need a clinical background?

Accepted Answer

No clinical background is needed. This course is designed for everyday people who want practical tools and confidence to support friends, family, colleagues, or community members.

Question 5

Is the course interactive?

Accepted Answer

Yes. The training includes discussion, real-life scenarios, and practical activities to help you feel confident applying what you learn in real situations.

Question 6

Will I receive a certificate?

Accepted Answer

Yes. Participants who complete the course receive an accredited Mental Health First Aid certificate, recognising them as a trained Mental Health First Aider.

Question 7

Why is Mental Health First Aid important?

Accepted Answer

Mental health challenges are common. Knowing how to respond early and appropriately can reduce stigma, encourage help-seeking, and make a meaningful difference in someone’s life.

Question 8

Can I attend this course online?

Accepted Answer

This course is delivered in person only. The face-to-face format creates a safe, interactive learning space where you can practise skills, ask questions, and learn alongside others. With small groups of 6 participants, you’ll benefit from meaningful discussion and shared experiences.

Question 9

Where is the course held?

Accepted Answer

Our 2 day Mental Health First aid course is held in our conference room at South Connect Health Hub at 17 Beach Road Christies Beach.

Question 10

Do I need to bring anything?

Accepted Answer

There is no need to bring a thing! Morning tea, lunch and afternoon tea are supplied as well as bottled water to keep you hydrated!

Question 11

Where do I park?

Accepted Answer

There are plenty of available car parks along Beach Rd and in the side streets. Please pay attention to parking signs as some areas are time limited.

Question 12

What happens after the course?

Accepted Answer

We will send you a short online assessment of the topics covered in the course. Once complete you will receive your certificate. Refresher courses can be booked to maintain your accreditation every 2 years.

Question 13

Can I organise a Mental Health First Aid course to be delivered to my workplace?

Accepted Answer

Of course! Send us through the dates and the number of staff interested in attending and we will work with you to coordinate the rest! admin@jigsawtherapycom.au

Mental Health First Aid Course - Standard

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Location

17 Beach Rd

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