Question 1

Do I need to buy my ticket in advance?

Accepted Answer

We recommend purchasing tickets online in advance to ensure the best experience and avoid wait times at the Fair Box Office. Please note, Melbourne Convention & Exhibition Centre is a cashless venue, so only card payments will be accepted.

Question 2

Can I swap my ticket for another day?

Accepted Answer

Yes. If you are no longer able to attend on the date specified on your ticket, you are able to change it through your Eventbrite account. Please note, if you would like to change dates to a ticket of a higher value, the price difference will need to be paid.

Question 3

I can no longer attend. Can I transfer my ticket to a friend?

Accepted Answer

Yes. When logged in to your Eventbrite account on desktop, you can edit your order information to change the name and email. The tickets will then be sent to the nominated email address to ‘claim’. If you require assistance, please contact ticketing@melbourneartfoundation.com

Question 4

I can no longer attend. Can I get a refund?

Accepted Answer

Refunds are available up to 30-days before the Fair. Refund requests made after this period will not be accepted.

Question 5

Am I only allowed in during my chosen session time?

Accepted Answer

Session times indicate a period for entry to the Fair. Attendees are welcome to arrive early or stay later, provided it is on the same date as the ticket and within the Fair’s opening hours.

Question 6

I have a question that isn't covered here

Accepted Answer

Please reach out to ticketing@melbourneartfoundation.com with your query and we will get back to you as soon as we can.

Melbourne Art Fair 2026