Mediation Training – 1-on-1 Personalised Zoom Workshop

Our Mediation Training workshop is your opportunity to sharpen your conflict resolution skills in a personalised, confidential, and highly practical environment. Whether you're a manager, HR professional, team leader, or just someone who wants to improve their interpersonal effectiveness, this 1-on-1 Zoom session is tailored to give you the confidence and techniques to resolve disputes calmly and constructively.

🔍 What You’ll Learn:

• What mediation is (and what it’s not)
• The role of a mediator in the workplace
• Step-by-step mediation process
• Listening and questioning techniques that defuse conflict
• How to remain neutral and professional in emotionally charged situations
• Strategies for resolving disputes fairly and ethically
• Tools for documenting and following up on outcomes

👤 Who Should Attend?

This session is perfect for:

• Supervisors and Team Leaders
• HR Officers and Managers
• Business Owners
• Anyone involved in workplace conflict resolution or performance management

No prior mediation experience required — just a willingness to learn and grow!

✅ Why You’ll Love This Workshop:

• Live and Interactive: This is not a passive webinar. You’ll be engaged in real discussions and practical exercises.
• 1-on-1 Format: Your learning, your pace. Ask questions freely and focus on areas that matter most to you.
• Delivered via Zoom: Attend from anywhere with an internet connection.
• Flexible Scheduling: We’ll work with your calendar to find a session time that suits you best.

💬 What Past Participants Say:

"I walked away with tools I could use the very next day in my workplace. The 1-on-1 format made the training feel relevant and focused on what I needed."
– Samantha R., HR Coordinator

"This was one of the most useful sessions I’ve done this year. It helped me feel more confident in handling staff issues before they escalate."
– Mark D., Operations Manager

🎓 Certification

Receive a Certificate of Participation upon completion of the session – perfect for your professional development portfolio.

📅 Book Your Spot Now!

Ready to build stronger communication skills and turn conflict into opportunity?
Spots are limited for our personalised 1-on-1 sessions — register now to secure your preferred date.

👉 Visit the official course page here