Managing Customer Service – 1-on-1 Zoom Workshop

About This Event

Delivering service is one thing—managing it effectively is another. Whether you're a team leader, supervisor, business owner, or front-line staff, Managing Customer Service will give you the essential tools to take control of your service delivery outcomes.

This interactive 1-on-1 Zoom workshop offers personalised coaching to help you refine your customer service systems, solve customer-related challenges, and build high-performing service cultures.

Forget generic advice—this session is tailored to your business needs, your real-world challenges, and your personal development goals.

What You'll Learn:

✅ How to manage service delivery with structure and consistency
✅ Techniques to train, support, and motivate your service team
✅ How to identify weak links and repair gaps in customer experience
✅ Effective feedback, measurement, and improvement strategies
✅ Handling complaints, escalations, and customer dissatisfaction like a pro
✅ Developing a service-first mindset across your workplace

Who Should Attend?

• Team Leaders and Managers
• Business Owners
• Supervisors of Customer Service or Frontline Staff
• Anyone responsible for customer satisfaction and retention

Delivery Mode:
📍 Live via Zoom
💻 1-on-1 Private Session – Your time, your questions, your outcomes.

Why Choose This Workshop?

• Highly interactive and practical: Real examples, real solutions.
• Private coaching experience: Just you and your expert facilitator.
• Completely tailored: Focus on what matters most to you.
• Flexible scheduling: Choose a time that fits your calendar.

Duration:
Typically 3–4 hours, depending on your needs.

Booking Includes:
✔ Live 1-on-1 Zoom workshop
✔ Personalised workbook and resources
✔ Certificate of completion
✔ Follow-up support options

Register Now
Ready to upgrade how you manage customer service in your workplace? Spots are limited due to the 1-on-1 format. Book your tailored Zoom session today and walk away with a clear roadmap to improve service delivery.

📅 Secure your session now!

More Information:
For full details, visit:
👉 https://paramounttraining.com.au/training/managing-customer-service/