This program is suitable for adults.
Ever thought of the perfect reply to that cutting putdown - only it's 12 minutes or 12 hours too late? Ever sat in a meeting and wished you had the confidence to put forward your point of view? Ever been afraid to speak your mind in case you offend or upset someone?
Many of us struggle with finding the confidence to assert ourselves. And if we fail to communicate to others what's important to use we risk never being understood and never achieving the things that matter the most to us. Understanding how to assert ourselves in calm, reasonable and no-fuss ways is one of the keys to happier relationships and workplaces.
This talk will explore the difference between assertion, aggression, submission and the role of politeness. It will highlight the thoughts and feelings that prevent us from being assertive and how to effectively and simply challenge these ingrained habits.
Presented by Rhiân Williams, Dispute Management Services .
- Bookings are essential for this program as places are limited. We are unable to accommodate participants who have not made a booking.
- Please contact the library if you wish to amend or cancel your booking. This will enable others to participate in the program.
- Please arrive 10 mins early to allow time to check in; this assists the program to run on schedule.