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Leading Support Coordination Teams - Loddon

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Location

Quest Bendigo Central

228 McCrae Street

Bendigo, VIC 3550

Australia

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Refund Policy

Refunds up to 7 days before event

Event description

Description

This session is targeted at team leaders and managers of support coordination teams. This session will explore elements of good practice in coaching and developing support coordination teams.

The learning objectives of this interactive workshop are to:

  1. Recognise key concepts within the business of Support Coordination, including caseloads, viability, workflow and resourcing
  2. Support and coach Support Coordinators to focus on quality, outcomes and goal focused support design
  3. Suitably delegate authority to Support Coordinators
  4. Understand your responsibilities in relation to tracking and billing, information management and reporting to NDIA
  5. Determine how to prioritise your efforts when managing crisis and risk including mandatory reporting
  6. Confidently explain to Support Coordinators and your organisation how to manage conflict of interest
  7. Understand how to develop practice in a busy environment, aligning supervision and professional development
  8. Identify key considerations in recruitment, induction and training
  9. Reflect on what it takes to excel in leading Support Coordination teams
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Date and Time

Location

Quest Bendigo Central

228 McCrae Street

Bendigo, VIC 3550

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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