Introduction to Human Factors in Healthcare

Key Objectives:

• Defining human factors
• Examples of human factors in health care
• Link human factors with undertaking investigations
• Situational awareness
• Strategies for diagnostic error and cognitive bias
• Useful human factors resources

Assoc Professor Peter Hibbert

B.App.Sc.(Physio), Grad.Dip.Comp., Grad.Dip.Econ

Program Manager Australian Institute of Health Innovation Faculty of Medicine Macquarie University

Peter Hibbert started his health career as a physiotherapist working in Australia and the United Kingdom for 12 years. Currently, he supports Chief Investigators to manage a $10.8 million grant researching translating safe care into practice. He was an author of the Care Track Australia study – the first population-based multi-condition study of the level of evidence-based care delivered to Australian patients.

He has worked a patient safety consultant and an ACHS presenter running training programs in root cause analysis and patient safety. Prior to these roles, he was the Associate Director of Patient Safety at the National Patient Safety Agency (NPSA) in London, England where he led and managed clinical teams aiming to reduce preventable patient harm in health care across England and Wales.