ICT Series: From Basic Rostering to Intelligent Workforce Coordination

Enkindle Consulting and THREEDIGITAL are teaming up to deliver a lunchtime series, ‘Information Communication Technology for Aged Care’.

Rostering is the heartbeat of every home care organisation. When done right, it improves client outcomes, boosts staff retention, and ensures services are delivered smoothly and safely. But many providers are still using rigid, outdated scheduling methods that lack flexibility and real time visibility. In this webinar, we will explore what intelligent rostering really means, including skills based matching, travel time optimisation, continuity of care, and mobile first access for your team.

Key Takeaways:

• What intelligent rostering looks like in practice
• How to improve rostering with data and mobility
• How to integrate rostering with onboarding, compliance, and delivery
• Why poor rostering leads to missed care and staff burnout.

Who Should Attend?

• Rostering managers
• Team leaders
• System managers
• COOs.

Why Attend?

• Discover what intelligent rostering looks like in a modern home care setting
• Learn how to use data, skills-matching, and mobility to optimise schedules
• Understand how rostering links to onboarding, compliance, and care continuity
• Identify the risks of poor rostering—missed care, inefficiency, and staff burnout
• Explore mobile-first tools that support real-time updates and field visibility
• Get practical steps to upgrade from reactive to coordinated workforce planning.

Presenter

Glenn Payne is a highly experienced professional who provides expert advice and guidance to organisations on complex business and technical issues. Glenn Payne is the driving force behind THREEDIGITAL, an IT consulting firm specialising in custom technology solutions for Aged Care and Disability. With decades of experience, Glenn leads a team dedicated to enhancing care through innovative IT. From strategy development to cybersecurity, Three Digital's solutions improve operations and elevate quality of care. Glenn's expertise and leadership continue to shape a compassionate and tech-empowered future.

Mel Martin is a do-it-all expert with 15+ years of experience in rostering, logistics, and aged care and disability client management systems. Her hands-on approach and practical know-how ensure smooth operations and exceptional support every step of the way.