How to really be a trusted advisor

Get beyond the overused vague claim to build deeper trust and add value to all your client relationships Core CPD points available

Too many solicitors claim to be a trusted advisor (well, it sounds good doesn't it) without understanding the true meaning of the term, or demonstrating the required behaviours. In this webinar, we will discuss:

• what it means to be a trusted advisor
• how to build deeper rapport
• the 4 elements of trust and how to build them: credibility, reliability, professional intimacy and client-centricity
• how to assess your client relationships
• how to maintain client contact
• how to give advice that's appreciated
• how to consistently add value in every client interaction
• where many people lose trust