Question 1

Dietary Requirements

Accepted Answer

We can cater to most dietary requirements if given advance notice. It is essential that you advise us at the time of booking if you or your guests have any special dietary requirements. We cannot guarantee that dietary requirements can be catered for if not notified 72 hours prior to dining.

Question 2

Seating Arrangements

Accepted Answer

High tea is held both indoors and outdoors . If you have a seating preference, please indicate at the time of check-out. Please note, we will do our best to accommodate your request, but it may not always be possible based on the weather and availabilities.

Question 3

Joint Bookings

Accepted Answer

During the checkout process, there will be a designated area where you can leave comments or additional instructions. Simply mention in that section that you would like to join specific bookings or provide any relevant details.

Question 4

Cancellation and No Shows

Accepted Answer

Ticket to high tea at Rippon Lea Estate are non-refundable in the case of cancellation due to change of mind (including errors when making bookings online and changes in personal circumstances), reductions in the number of guests dining or in the event of a no-show.

Question 5

Changes in Booking

Accepted Answer

Any requests for date changes must be made with at least 72 hours' notice; strictly no exception. Transfer fee applies.

Question 6

Parking

Accepted Answer

There is no on-site parking. If you have mobility issues that make offsite parking challenging, please email info@seg.melbourne to arrange suitable access. Note that a disability sticker is required. To ensure we can accommodate your request, we recommend providing 72 hours' notice.

Question 7

Garden Access

Accepted Answer

You are welcome to wander the gardens at your own leisure during Rippon Lea Estate’s business hours.

Question 8

Beverages for purchase

Accepted Answer

Beverages will be available to purchase on the day. Please note cash is not accepted.

Question 9

My question is not answered here

Accepted Answer

For more information contact the Showtime Event Team at rem@seg.melbourne or (03) 9682 1777.

High Cheese at Rippon Lea Estate presented by Showtime Event Group.