The 1 to 1 tech help program is for adults who need assistance with basic technology queries. Please only book 1 session at a time. Our volunteer Digital Mentors can assist you with:
• Accessing the free online courses on the Be Connected website
• Basic device use - smartphones, iPads/tablets, laptops, computers
• Basic program use - web browsers, word processing
• Basic internet searching
• Basic email assistance - creating an email account, accessing your emails, sending/receiving, attaching documents to an email, downloading documents from an email• Basic online safety - creating strong passwords, recognising scams
• Navigating online forms
Digital Mentors cannot assist with:
• Job applications
• Online training courses/inductions
• Formatting/editing documents or emails
• Running software updates
• Troubleshooting hardware and software problems
• Intermediate or advanced-level computer, device or software training e.g. Excel
• Buying and selling online
• Building websites
Please contact the library if you are unable to attend your appointment time slot to allow someone else to attend in your place.
Photo by Kampus Production from Pexels
