Great Expectations

Great Ocean Road Regional Tourism

Navigating the minefield of Customer expectations. Great Ocean Road Regional Tourism invite you to attend our 2023 tourism conference.

Lighthouse Theatre Warrnambool

<a href="https://greatoceanroadtourism.org.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">G﻿reat Ocean Road Regional Tourism</a> proudly present a tourism conference designed to help those in tourism businesses in the Great Ocean Road region delve deeper into consumer expectations, how to manage them, and how to ensure the way you are presenting your business aligns with your customers values - and more importantly, your own.W﻿e&#x27;ll cover topics such as purpose, sustainability, trends and the needs and wants of customers.W﻿e&#x27;ll also provide sessions on customer service and experience, online reputation and ways that technology can help (or hinder) your business.Y﻿our ticket to the event, being held at Warrnambool&#x27;s <a href="https://www.lighthousetheatre.com.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Lighthouse Theatre</a> includes morning tea, lunch and afternoon tea.D﻿elegates also have the options to attend a networking event following the conference at <a href="https://www.flagstaffhill.com/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Flagstaff Hill</a>Our tour of <a href="https://www.budjbim.com.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Budj Bim Cultural Landscape</a> the next morning on Wednesday September 6th, including bus transport and lunch is now sold out.S﻿pecial room rates for delegates are available at both the <a href="https://ladybayresort.com.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Lady Bay Resort</a> and <a href="https://thedeepblue.com.au/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">Deep Blue Hotel and Hot Springs </a>in Warrnambool. To access these rates you must phone or email the property direct to let them know you are attending the event.<h3><a href="https://greatoceanroadtourism.org.au/gorrt-conference-2023/" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">More conference information and speaker line up</a></h3>Event Sponsors include:<ul><li>Victorian Government department of Jobs, Skills Industires and Regions</li><li>R﻿egional Development Australia - Barwon South West</li><li>W﻿arrnambool City Council</li><li>T﻿ourism Australia</li><li>W﻿arrnambool Bus Lines</li><li>A﻿ce Radio Network</li><li>S﻿outh West Tafe</li></ul>

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