Question 1

Is Snow Concert Hall equipped with facilities to accommodate accessibility needs?

Accepted Answer

Yes! The venue is equipped with facilities to accommodate individuals with accessibility needs. If you have accessibility issues that make it difficult to navigate long distances, we recommend utilising the designated drop-off area near the entrance of the venue (Entrance A). Please review the map.

Question 2

Can I bring my wheelchair?

Accepted Answer

Yes!                                                                                                                                                                                Any seats purchased for wheelchair access can be completely removed beforehand allowing a wheelchair to take its place.

Question 3

Is there lift access to my seat?

Accepted Answer

Yes! There is a lift at the ground level of the Snow Concert Hall allowing level access to all Doors. Ushers  can happily assist.

Question 4

Are Companion Cards accepted?

Accepted Answer

Yes! Companion cards are accepted, but do require a ticket. Please book your paid ticket/s then email us at hello@snowconcerthall.com with your booking and companion card details to obtain your companion ticket.

Question 5

Can I park at the Snow Concert Hall?

Accepted Answer

The venue offers limited parking facilities. Please review the map for parking details and allow sufficient time for parking and finding your seat.  We strongly recommend an early arrival or using taxis/ public transport.  https://snowconcerthall.com/location/

Question 6

Can I bring food and drink to the Snow Concert Hall?

Accepted Answer

There is a bar at the Snow Concert Hall offering beverages and snacks. There will be an opportunity prior to each concert to pre-order intermission refreshments to avoid the queues.

Question 7

Can children attend concerts at Snow Concert Hall?

Accepted Answer

Yes! To maintain a serene environment for all concert attendees, we kindly request that you ensure children are supervised and kept calm throughout the performance. Please note: all minors require a ticketed seat.

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