FREE WEBINAR | Technology in Retail - Internal Analysis

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Join Queensland University of Technology Professor Gary Mortimer for the first of five free webinars taking a deep dive into digital tech.

About this Event

In this first FREE interactive webinar Professor Gary Mortimer, from QUT Business School, discusses the types of data that businesses should be capturing and track when conducting an internal analysis. Professor Mortimer walks you through the balanced score card approach where you collect not just financial data but also customer, employee and internal processes data. A strong internal analysis can help answer questions such as whether to launch a new product or service, enter a new market or determine whether the business has sufficient assets and resources to grow.

What you'll learn:

– The type of financial data to look for

– What customer data is useful to track

– Employee satisfaction and key indicators

– Inventory analysis and what retail managers should be looking for

– Audit and compliance data that should be examined

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