Free

Fraser Coast Welcome Program Maryborough

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Maryborough City Hall

Kent Street

Maryborough, QLD 4650

Australia

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Description

This program will provide you with the essential skills to provide a personalised experience for visitors so they leave with fond memories of their time here and a genuine appreciation for this place and its people, both past and present. The kind of connection to a destination that will encourage visitors to stay longer, return more often and encourage others to visit us too.

To prepare our team of great welcoming hosts across the great Fraser Coast destination, the workshop will provide:

Understanding and increased awareness about:

- Our role as hosts and the roles that others play in welcoming visitors


- How we can all work together consistently and cohesively to enhance the visitor experience across our destination

- Our destination and how it is managed to address the ‘whole experience’ … visitor needs and wants from destination journey start to end.

- Enhanced general knowledge about the Fraser Coast

- Raised awareness of other destination host team services across the region & could easily recommend these to visitors

- Participants encouraged to personalise the visitor experience through sharing their insights about the Fraser Coast

- Participants’ sense of pride enhanced regarding the Fraser Coast as a great place to live, work and visit.

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Date and Time

Location

Maryborough City Hall

Kent Street

Maryborough, QLD 4650

Australia

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