Find Your Margin Sweet Spot - How To Maximise Profit In Your Business

A free hands-on 90 minute session to find the work that pays and stop the work that drains you for Northern Beaches Business Owners.

Who it’s for

• Local owners with 5-30 team members who are quoting, delivering, and still feeling margin pressure.
• Owners who want clearer rules for what work to take, what to refuse, and what to re-price.
• Owners who want the team to stop getting dragged into exceptions and rework.

The problem we’re fixing

• You “just take anything” that comes in.
• You’re “running themselves quite ragged” on quotes, variations, and custom requests.
• You “priced to what I thought people would pay” and margin kept getting squeezed.

What we’ll cover

• The Segmentation Model: A, B, C, D grade customers or job types (profitability, not demographics).
• Identifying D-Graders: the buyers that complain about price, pay late, ignore recommendations.
• Blow-Outs: what tends to blow out when things go wrong (time, discounts, rework, debtors, and more).
• Claw-Backs: the systems and policies that recover costs when blow-outs happen.
• Identifying A-Graders and how you get more A’s (convert B’s and C’s, plus win new A’s).
• Amaze Your A-Graders: what you can add or upgrade if they were paying top dollar.

What you’ll do on the day

• Segment your work by what you sell and who you sell to.
• Pick one D-Grader pattern and match it to one claw-back system you’ll put in place.
• Name one A-Grader and choose one upgrade to add value and reduce discount pressure.

What you’ll leave with

• One clear D-Grader boundary (a rule, policy, or qualification step).
• One claw-back system to investigate or improve (so blow-outs stop eating margin).
• One A-Grader upgrade you can implement to earn better margin with less drama.