Question 1

What councils are in the Eastern region?

Accepted Answer

The following Councils are part of the Eastern region - City of Prospect, Town of Walkerville, Campbelltown City Council, City of Adelaide, City of Norwood, Payneham and St Peters, City of Burnside and City of Unley.

Question 2

I tried to cancel for a paid event but it won't refund me the full amount I paid for the ticket?

Accepted Answer

If you cancel a booking, please note Eventbrite takes out a ticketing fee which is unable to be reimbursed. We choose to absorb this fee when you book a ticket, but we are unable to refund this amount if you cancel, e.g. for a $10 ticket you would be refunded $8.27, and the ticketing fee is $1.73.

Question 3

How can I cancel my booking if I'm no longer able to attend?

Accepted Answer

We understand if something happens and you are unable to make it to our event. To cancel your booking, please log into your Eventbrite account (created automatically during booking), go to the Tickets tab, click on your order then select Cancel Order.

Question 4

I'm a CHSP client but not with Prospect Community Support, can I select a CHSP ticket?

Accepted Answer

To meet the criteria for a CHSP ticket you will need to live in the eastern council areas and have provided your approved Social Support Group (SSG) Referral from My Aged Care (MAC) to the Prospect Community Support Team and been approved as an eligible client.  Contact the team on 8342 8091

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