Excellence in Customer Service Training

Event Description:

Deliver exceptional service with confidence and consistency!
Join our Excellence in Customer Service training — a powerful 1-on-1 Zoom session designed to elevate your customer service skills and help you stand out in today’s competitive marketplace.

Whether you're in retail, hospitality, call centres, or client-facing roles, this personalised workshop will equip you with proven strategies to handle difficult situations, communicate effectively, and create memorable customer experiences.

This is NOT a webinar. It’s a fully interactive, 1-on-1 session tailored to your industry, experience level, and goals. Ask questions, get immediate feedback, and walk away with practical tools you can use right away.

🗓 Session Details:

• Format: Live 1-on-1 Zoom Training
• Duration: 2–4 hours (customised to suit your needs)
• Available Dates: Flexible scheduling — choose your preferred time during registration
• Location: Online (Zoom link provided upon booking)

🎯 What You’ll Learn:

• The 6 Keys to Excellent Customer Service
• How to Identify and Meet Customer Expectations
• Communication Strategies for Difficult Situations
• Emotional Intelligence in Customer Interactions
• The Importance of Positive Language & Tone
• Handling Complaints and Turning Them Into Opportunities
• Developing a Customer-Centric Mindset

👤 Who Should Attend:

• Frontline staff in retail, hospitality, call centres, or admin
• Customer service teams looking to sharpen their skills
• Managers wanting to support their teams with service excellence
• Anyone committed to improving client satisfaction and loyalty

💡 Why Choose This Workshop?

✅ One-on-One Personalised Coaching
✅ Flexible Scheduling – Choose Your Own Time
✅ Practical, Role-Relevant Techniques
✅ Certificate of Completion Provided
✅ Led by Experienced Customer Service Trainers from Paramount Training & Development

🔗 About the Provider:

Paramount Training & Development is a leading provider of professional training in Australia. We’re known for delivering engaging, practical, and results-driven learning experiences across industries.

Learn more at: https://paramounttraining.com.au

🎫 Book Your 1-on-1 Zoom Session Now!
Spots are limited due to the personalised nature of this training. Reserve your session today and take your customer service skills to the next level!

Reserve Your Spot Today

Spaces are limited for 1-on-1 sessions. Book now to secure your preferred time slot.

➡️ Visit: https://paramounttraining.com.au/training/excellence-in-customer-service-training/