This seminar is ideal for business owners and supervisors looking to bridge the generational gap in the workplace.

Many tourism and hospitality businesses employ millennials and struggle to find and retain staff to achieve high levels of productivity.

Understanding the attitudes and desires of these staff is a critical first step to rectifying this.

This free workshop will cover:

the difference between phases of life and generations
recognising how the generational experience of millennial employees shapes their overall perspective
millennial workplace values - the specific wants, needs and expectations of this workforce
strategies and tactives to create an environment that capitalises on the strengths of the millennial employee
actions for retaining and energising the millennial employee into the overall coaching process
when to coach, what to coach and how to coach the millennial employee
how to use a systematic coaching process to improve overall performance
how to incorporate generational traits into the coaching process
managing ‘v’ leading
communication adaption

Cairns
Thursday, 27 June 2019
12:30pm - 4:30pm

Red Beret Hotel
411 Kamerunga Road
Redlynch QLD 4870

Port Douglas
Friday, 28 June 2019
12:30pm - 4:30pm

Oaks Resort
87 Port Douglas Road
Port Douglas QLD 4877

This is a free event hosted by the Department of Industry, Innovation and Science Entrepreneurs' Programme.

This event is designed to benefit small and medium Australian businesses.

If you have any questions about this event or any future events, please contact EPLearningEvents@industry.gov.au

Registrations are closed