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E19969 Effective business practices: Improve your systems and processes

Mount Alexander Shire Council

Monday, 5 March 2018 from 9:30 am to 1:00 pm (AEDT)

E19969 Effective business practices: Improve your...

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Ticket Type Sales End Price * Fee Quantity
Adult 05/03/2018 $30.00 $0.00
* Prices include GST

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Event Details


Consistency keeps customers coming back. Make sure you’ve got the right systems and practices in place to ensure your business delivers consistent products and services first time, every time – from the get go.

Learn simple ways to streamline the backend of your business, improve customer service, staff engagement and productivity, step by step, at this essential three and a half-hour workshop that will give your business the best chance to shine.

Discover how to make the most of your time, money and people, get your business on track and keep it humming like a well-oiled machine.

When effective systems and processes are in place, every element of your business, from shop front to back office, customer service to compliance, is clicked in and co-ordinated without missing a beat.

The benefits to your business can’t be beaten. Customers are rewarded with quality experiences they can rely on; confidence and trust in your brand is boosted; responsibilities are clear and staff are productive and engaged.

Find out how to deliver the consistency that will build your business advantage with simple systems and processes that are reliable, effective, easy to manage and, importantly, scalable for future growth. Then watch as the efficiencies gained directly impact your bottom line.

So, get ready to future proof your business to run smarter at this essential Small Business Victoria workshop, one of many that have helped businesses get started in Victoria for more than 10 years.

Is this workshop for you?

Whether you are an existing business owner or about to start, Effective business practices: Improve you systems and processes will help you to not only run your business day to day, but ensure you’re ready to ramp up for tomorrow’s success.

Learn how to:

  • Stress test your current processes and systems
  • Deliver efficiencies across eight core areas
  • Get across risk management
  • Simplify financial management and record keeping
  • Steamline your customer experience
  • Get on top of key compliance issues
  • Build your own action plan of next steps

Access tools, templates, support and resources in future

Have questions about E19969 Effective business practices: Improve your systems and processes? Contact Mount Alexander Shire Council

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When & Where

Civic Centre, Council Chambers
Lyttleton and Lloyd Streets
Castlemaine, VIC 3450

Monday, 5 March 2018 from 9:30 am to 1:00 pm (AEDT)

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Mount Alexander Shire Council

For enquiries about this event, please contact (03) 5471 1805 or email

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E19969 Effective business practices: Improve your systems and processes
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