$1,161 – $1,290

Dr Jesse Green presents Be IMPRESSIVE on PURPOSE: the ALIGNED Team.

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Date and Time

Location

Location

Novotel St Kilda, Melbourne.

16 The Esplanade

St Kilda

VIC 3182

Australia

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Refund Policy

Refund Policy

Refunds up to 30 days before event

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Event description

Description

Dr Jesse Green presents ‘Be Impressive on Purpose: the Aligned Team’, a two-day intensive workshop that brings together essential ingredients to train and support your staff and key players to be top performers.

We know your team play a key role in filling your appointment book and keeping it full.

You’re striving for an elite business, a practice that delivers excellence and a patient journey that is unforgetable in all the right ways. But if your whole team isn’t on board your path to success may be long and futile. Having an aligned team is not a luxury, it’s one of the most important assets you’ll need to build if you really want to get to the top.

At this workshop our focus is on fostering team spirit and honing essential skills so your people can communicate effectively in any situation and positively influence others, including;

  • how to maximise patient retention

  • how to prevent cancellations before they occur

  • using unique verbal skill to deliver 20 new patients a month

  • the 4 step method to generate word of mouth referrals

  • how to handle price shoppers

  • how to handle preferred provider enquiries (this is important whether or not you are a preferred provider!)

  • telephone skills to optimise the patient experience

  • simple and effective ways to increase case acceptance

  • how to ensure the team is aligned and united so you have "everyone on the same page"

Your team can be impressive at every opportunity.

Our focus is on team communication, alignment with core values, meaningful systems and understanding the nuts and bolts of the patient’s journey so that together you can deliver exceptional service at every turn.

We encourage you to bring as many of your staff as possible - every member of your team counts and has the capacity to make or break your elite business.






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FAQs


When and where will the event take place?

This event will be held on Thursday 7th September and Friday 8th September, at Novotel St Kilda Beach, 16 The Esplanade, St Kilda, Melbourne, Victoria. You can phone the Novotel St Kilda on 03 9525 5522 to ask about accommodation, parking at the venue and public transport options to and from St Kilda.

What time do we start and finish?

Registration and early morning coffee is from 8.00 am and we kick off at 8.30 am sharp, and finish at 5pm.

Is catering included?

Yes, the event is fully catered. Morning tea and a Hot - cold buffet Lunch is provided in the Novotel St Kilda's key restaurant and includes additional food options such as gluten free and vegetarian and vegan menus. Afternoon tea is also provided. Additionally, the Novotel St Kilda is surrounded by an abundance of cafe and casual dining options for breakfast, lunch and dinner.

What should I bring?

Please bring a jumper, or layered clothing in case we have trouble with air-conditioning. Other than that, you don’t need much. Just yourself, and a willingness to do work while you’re in the room — so you can walk out with results, not just a big to-do list. Everything you need on the day will be provided (food, pens, paper, etc.)

Where should I park?

Parking is available at the Novotel St Kilda.

Please telephone their reception desk on 03 9525 5522 to ask about parking availability and pricing.

Where should I stay?

Where ever you're comfortable. The venue where we are holding the event - Novotel St Kilda Beach, offers a variety of accommodation options in different room formats. Tell them you are a delegate of the Dr Jesse Green event on 7th and 8th September when booking to be quoted a reduced accommodation price exclusive to event attendees.

Who can I contact for any questions?

Contact Melanie at pa@drjessegreen.com or by phoning 1300 66 83 84.


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Date and Time

Location

Novotel St Kilda, Melbourne.

16 The Esplanade

St Kilda

VIC 3182

Australia

View Map

Refund Policy

Refunds up to 30 days before event

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