Dispute Resolution Training – 1-on-1 Zoom Workshop

Discover How to Handle Conflict Calmly, Confidently, and Professionally

In today’s fast-paced workplaces, disagreements and tension are inevitable. But how we respond to conflict is what sets successful professionals apart. If you're ready to sharpen your communication, de-escalation, and problem-solving skills, this one-on-one Dispute Resolution Training is for you.

Whether you're dealing with internal workplace conflicts, customer complaints, or high-pressure team dynamics, this personalised Zoom session will help you take control of challenging conversations with clarity and confidence.

Where: Online via ZOOM (1-on-1 personalised session)
Duration: Flexible – typically 3-4 hours (scheduled at your convenience)
Who It's For: Managers, HR professionals, customer-facing roles, team leaders, or anyone who regularly deals with disputes in the workplace

What You’ll Learn:

• How to recognise the early signs of conflict and prevent escalation
• Effective communication techniques for resolving disputes
• How to remain calm and assertive under pressure
• Strategies for mediation, negotiation, and mutual understanding
• Managing emotional responses – yours and others’
• Tools for finding win-win outcomes that protect relationships
• How to deal with difficult people and unreasonable demands

Why Choose a 1-on-1 Format?

This isn’t a generic webinar. This is a live, interactive session tailored to your industry, challenges, and goals. You’ll get expert guidance, real-time feedback, and a safe space to build practical skills that you can apply immediately.

Outcomes:

By the end of this workshop, you’ll walk away with:

• A stronger ability to stay composed and constructive during tense moments
• Greater confidence in navigating workplace disagreements
• A toolkit of techniques you can use in real-world dispute situations
• Communication habits that strengthen collaboration and respect

Book your place today and take the first step toward mastering workplace conflict with professionalism and poise.

💬 "I felt more confident handling a tough client situation the very next day. This training really changed how I approach conflict." – Past Participant

Secure Your 1-on-1 Spot Now

Spots are limited and scheduled by appointment to ensure full attention is given to each participant.

👉 Click here to view the course and book now