Question 1

What is your refund policy?

Accepted Answer

We will refund cancellations up to 24 hours before the session, which enables us to re-sell the ticket. If you are unable to attend on the day due to unforeseen circumstances, we will work to find an alternative session for you to attend.

Question 2

What age range is DinoFest for?

Accepted Answer

We welcome everyone to DinoFest! Based on guest feedback this experience is ideal for families and groups with children under 10 years old.

Question 3

Do you have Quiet Sessions for neuro-divergent children?

Accepted Answer

Yes - we provide quiet sessions (with a much smaller audience) for our VIP guests who require less noise and people. Search for 'DinoFest VIP Quiet Session' on Eventbrite.

Question 4

Does my DinoFest ticket include access to Werribee Mansion?

Accepted Answer

No - tickets for Werribee Mansion or the Zoo need to be purchased separately.

Question 5

What happens if it rains?

Accepted Answer

DinoFest is an all weather event and we go ahead come rain or shine. If the forecast is rain/showers, please bring umbrellas, coats, and welly boots. If there is a sustained, torrential rain then we will either schedule an alternative date, or provide a full refund via Eventbrite.

Question 6

What time does the car park close?

Accepted Answer

Please be advised that car park gates close at 5:30 pm on weekdays and 6:30 pm on weekends and public holidays.

DinoFest Melbourne - Age of the Tyrannosaur