Digital Systems - Done Properly - Free Implementation Resources

Why 70% of digital transformations fail—and how to design your business so technology finally delivers clarity, scale, and control.

Digital transformation has become one of the most overused—and misunderstood—phrases in modern business.

Organisations invest heavily in new systems, platforms, and tools, yet most see little return. The issue is rarely the technology itself. It is the absence of clear design.

In this session, Kandace Swaisland breaks down why the majority of digital transformations fail and what the small group of successful organisations do differently. Drawing on real-world delivery experience across growing businesses, this talk reframes digital transformation as an operating-model redesign—not a technology project.

Attendees will learn:

• Why software amplifies organisational problems instead of fixing them
• The critical sequencing required before any system is implemented
• How clarity, process, and leadership determine success far more than tools
• What “good” digital transformation actually looks like in practice
• How to build stable, scalable systems without creating complexity

This is not a product demonstration or a technology sales pitch.
It is a practical, grounded conversation for leaders who want technology to support their business—not run it.

Ideal for:
Business owners, executives, senior leaders, operations managers, and anyone responsible for growth, systems, or transformation.