ACA NSW Quickies (training) are less than 2 hours long and held throughout the year via live webinars, in-person and video-on-demand formats.
Quickies are primarily for Approved Providers, owners/directors and Nominated Supervisors with sector-specific information, advice, tips and even “tricks”.
The topics to be covered in the Dealing with Authorised Officers’ Spotchecks/Compliance Visits are:
- What are the top 10 breaches/non-compliances?
- How to appropriately challenge allegations of breaches/non-compliances?
- How to engage with Authorised Officers during a spotcheck/compliance visit?
- Can spotchecks/compliance visits be video/audio recorded legally?
- How are spotchecks/compliance visits connected with Assessment and Rating?
- Can confirmed breaches/non-compliances be escalated/challenged?
According to the Federal Government’s annual Report on Government Services 2023, NSW-based services have a 273.6% likelihood of receiving a breach/non-compliance. NSW has the highest level of breaches/non-compliances compared to for example SA-based services who have a 39% likelihood of receiving a breach/non-compliance.
In addition to the consequential hours/days spent by services in responding to Authorised Officers’ allegations/notices of breaches/non-compliances, those that are ultimately confirmed are recorded in the NQAITS portal available to existing and future Approved Providers.
This Quickie provides NSW-based services with the best possible information and advice on dealing with Authorised Officers’ allegations/notification of breaches/non-compliances.
Alignment with National Quality Standards:
· 1.1 – Program
· 2.1 – Health
· 2.2 – Safety
· 3.1 – Design
· 3.2 – Use
· 4.1 – Staffing Arrangements
· 7.1 – Governance
· 7.2 – Leadership
Ticket Prices (not including EventBrite fees):
· ACA NSW Members: $110 inc GST per person
· Non-Members: $180 inc GST per person
Other Benefits:
- Live and interactive for all participants (face-to-face and on-line)
- Video recording sent post-session with access to expire 3 months after
- Handouts distributed before the start of the presentation
- Certificate of Participation sent post-session (with references to relevant Quality Areas)
Your Presenters:
