Cutting-edge AI Strategies to Transform your Business

Registration and networking: 9–9.30am

Workshop: 9.30-11.30am

Hearing all the buzz about Artificial Intelligence (AI) and wondering if it's truly practical, or even accessible for your small business? The world of AI is evolving at lightning speed, and AI-powered customer service is no longer just a futuristic concept for large corporations. It's here, and it's transforming how businesses of all sizes connect with their clients.

Join us for this in-person workshop where we cut through the hype. We'll explore the current landscape of AI in customer service, showcasing what's genuinely effective and how you can make intelligent choices for your business operations.

In this interactive workshop you will:

• understand the AI toolkit
• explore the advantages of AI for happier customers (and a happier you)
• witness the power of modern AI
• identify the strategic AI opportunities for your small business.

Brisbane City Council funds free business workshops delivered by expert providers because we’re committed to helping Brisbane businesses grow and succeed. Registrants must work in a business located in the Brisbane local government area. Unsure your local Council? Find out here

This workshop will be delivered by AI Success Lab.

Look out for further events in the business series.

Workshop facilitator

Kate vanderVoort, Founder and CEO, AI Success Lab

Kate vanderVoort is Founder and CEO the AI Success Lab and host of the AI Grapple Podcast. She is a digital strategy expert with more than 30 years’ experience in online and offline marketing and business development. For 15 years she has specialised in growing and activating online customer communities on social media and more recently, works with companies to integrate AI into their marketing and customer journey.

Kate is a sought-after speaker, trainer, and coach who has worked with more than 3,000 companies across various industries. More than 10,000 professionals have attended Kate's AI workshops and training.

She holds a Cert IV in workplace training, a degree in social work, and has completed the Australian Institute of Company Directors’ Company Directors Course. Kate was named a 'Community Digital Champion’ by the Queensland Government and was one of just 5 Global Trainers with Facebook in the launch of their Community Manager Certification Program. She is passionate about the intersection between humanity and technology and helping people to navigate the challenges and opportunities ahead.