Customer Service for Relationship Building – 1-on-1 Zoom Workshop

About This Workshop:
Looking to take your customer service to the next level? This 1-on-1 Zoom workshop is designed to equip you with the tools and techniques needed to create genuine, lasting relationships with your clients. Learn how to shift from basic service to strategic relationship building—essential for customer retention, satisfaction, and loyalty.

Delivered live and personally via Zoom, this private coaching-style session gives you the opportunity to ask questions, receive tailored feedback, and walk away with actionable skills you can apply immediately.

What You’ll Learn:
✔ The key elements of relationship-based customer service
✔ How to create emotional connections with customers
✔ Communication techniques to build trust and rapport
✔ How to handle difficult interactions without damaging relationships
✔ Personalisation strategies that turn first-time buyers into loyal clients
✔ Identifying customer needs and exceeding expectations
✔ Building long-term loyalty through consistency and care

Who Should Attend:
This session is ideal for professionals in customer-facing roles—retail, hospitality, support, sales, administration, and beyond—who want to strengthen their customer engagement and relationship-building skills.

Delivery Format:
📍 1-on-1 Private Zoom Session
📆 Flexible scheduling options available to suit your availability
🕒 Duration: Approx. 2–2.5 hours
💻 Delivered by an experienced facilitator from Paramount Training & Development

Why Choose This Workshop?
✅ Personalised training tailored to your role and industry
✅ Interactive and practical – no boring slideshows
✅ Confidential space to ask questions and workshop real scenarios
✅ Certificate of completion provided

Book Your Spot Today
Enhance your customer service and relationship-building skills with our expert guidance—one Zoom session could completely change the way you connect with your clients.

🔗 Learn more about the course here: https://paramounttraining.com.au/training/customer-service-for-relationship-building-training/