Customer Service Basics – Live 1-on-1 Zoom Workshop

Whether you're new to customer service or looking to sharpen your skills, this private, one-on-one Zoom workshop is designed to give you the confidence and tools to deliver exceptional service every time.

🔑 What You'll Learn:

• How to communicate clearly, professionally, and with empathy
• Techniques to handle difficult customers and de-escalate conflict
• Building rapport with clients—over the phone, email, or face-to-face
• Creating “WOW” moments that customers will remember
• Understanding body language and tone—even on video calls
• Turning complaints into loyalty opportunities

💡 Why This Workshop?

Unlike generic webinars or group sessions, this training is:

• One-on-one, live with a professional trainer
• Tailored to your needs and experience level
• Held on Zoom, so you can join from anywhere
• Fully interactive—ask questions, practice skills, and get real-time feedback

You’ll walk away with real-world skills you can apply immediately, plus a downloadable workbook and access to post-session support.

Who Should Attend?

• Customer service representatives
• Admin or reception staff
• Freelancers and small business owners
• Anyone interacting with clients, customers, or the public

Limited sessions available – book your spot now and elevate your customer service game with personal, focused coaching.

📍 Held live via Zoom | One-on-One | Flexible Scheduling

👉 Reserve your place today and start delivering next-level service:
Visit Workshop Page