Conflict Management Skills

Turn team tension into team trust

Price is $270 USD, we charge in Australian dollars and convert that to $405 AUD

Give your teams the tools to navigate tension, improve communication, and build stronger working relationships through constructive conflict resolution strategies grounded in agile values.

Why it matters

Conflict is inevitable, but when managed well it can strengthen teams. Conflict Management Skills helps individuals and teams move through disagreement with clarity, empathy, and alignment.

Scheduled Sessions

You attend two 4-hour sessions:

• Jun 3, 6-10PM Sydney
• Jun 4, 6-10PM Sydney

Key learning outcomes

• Recognize common sources and signals of conflict in agile teams

• Use practical techniques to address conflict in a healthy, productive way

• Support inclusive dialogue and shared understanding

• Foster trust and accountability in team dynamics

Who it’s for

• Team members, leaders, and facilitators

• Scrum masters and agile coaches

• Anyone looking to strengthen team collaboration and psychological safety

Course modules

1. Understanding Conflict in Agile Teams
2. Responding to Conflict Productively
3. Conflict Management Techniques
4. The Role of Emotional Intelligence
5. Scrum Roles and Conflict
6. Building Healthy Team Norms